Business IT Support
Helping your business thrive through technology
Information technology has never been more important in the workplace, providing the platform to allow your business to be successful
However the nature of these complex platforms means inevitably that there will be problems and faults from time to time. Our role is to limit the impact of those problems to your business, and whenever possible prevent them before they affect you!
At NVOYY we don't believe in complex segmented contracts, we support your entire system hardware from server to network to PC and all industry standard software. This comprehensive contract covers all on-site, remote and telephone support.
Running in the background of your PC, Smart 24/7 Monitoring helps us to continuously detect, diagnose and where possible fix problems before they become issues.
We perform an in-depth on-site Health Check twice a year. By analysing your system's performance, in combination with patterns identified over time, we can offer advice on preventative measures and ensure resilience.
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Resources
Read our full brochure about our Business IT Support
Key Features
Plans To Suit Your Needs
Essential
8
/ Device per Month- Active Antivirus
- Disaster Recovery Plan
- Smart Monitoring
- Discounted Support Rates
All Inclusive
25
/ Device per Month- Active Antivirus
- Disaster Recovery Plan
- Smart Monitoring
- All Remote & On-Site Support
Pay as you go
60
/ hour- Remote & On-Site Support
Bringing You Onboard
04Steps
1
System Audit
We visit your office and carry out our standard system audit to understand how you and your IT currently works.
Book your Audit2
Audit Report & Roadmap
Once we've collected our audit information we compile it into a simple report and outline our recommendations in a roadmap plan.
3
Onboard Day
We set a day aside to visit your offices to install our management software, introduce ourselves to your staff and resolve any current issues.
4
The Future
Going forward our support team will be made available to all your staff and we will be taking a proactive role in finding the right solutions for your business.